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Terms and Conditions

 Split-T Hickory Sauce Terms and Conditions


Welcome to Split-T Hickory Sauce! These terms and conditions form a contract between us and our customers. By purchasing our products, you agree to adhere to the rules outlined below.


1. Services and Transactions

  • We reserve the right to withdraw or cancel services at any time.
  • All financial transactions must be completed using the payment methods specified on our platform.

2. Customer Expectations

  • While we strive for accuracy, we are not liable for errors in product information or any website downtime.
  • We do not guarantee uninterrupted access to our services.

3. Intellectual Property

  • All content, including recipes and branding, is protected by copyright laws.
  • Customers may not reproduce, distribute, or use our content for commercial purposes without permission.

4. User Conduct

  • Customers must refrain from unlawful behavior, hate speech, bullying, spam, and unauthorized promotions.
  • We reserve the right to disable accounts that violate these terms.

5. Limitation of Liability

  • We are not responsible for indirect or consequential damages resulting from the use of our products.

6. Privacy Policy

  • We are committed to protecting your privacy. Please refer to our Privacy Policy for details on data collection and usage.

7. Governing Law

  • These terms are governed by the laws of Oklahoma.

8. Contact Information

  • For questions or concerns, please reach out to us at Splittsauce@gmail.com.

Return and Refund Policy

 

Split-T Hickory Sauce Return and Refund Policy

We are committed to ensuring your satisfaction with our products. Please review our return and refund policy to understand your rights and our procedures.

1. Terms of Return

  • You can initiate a return within 7 days of receiving your order.

2. State of Return

  • Products must be returned unopened, in their original packaging, and in the same condition as received.

3. Reason for Return

  • Returns are accepted for damaged, defective, or incorrect products only.

4. Process for Return

  • To initiate a return, contact our customer service at Splittsauce@gmail.com with your order number and a description of the issue.
  • Please include photos of the product if it is damaged or incorrect.
  • Our team will guide you through the return process and provide a return shipping address.

5. Process of Refund

  • Once we receive the returned product and verify the issue, we will process your refund.
  • Refunds are issued to the original payment method and may take 5-10 business days to appear in your account.

6. Contact Details

  • For any questions or concerns regarding returns and refunds, please contact us at Splittsauce@gmail.com

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